Terms of Shipment
How long does it take to receive my product?
We make your reborn doll after you ordered to make sure every detail.
The painting time is about 10-15 days .
Then we will ship it. Once it has shipped , we will send you an email.
The shipping time is usually 13 days.
The delivery company is usually Fedex, Yun Express ,or DHL , you could track the number when your reborn doll has arrived at your country.
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
How much is shipping?
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 7 business days to process before they are shipped due to these dolls are in large demand now. Once you have received this email please allow 24-48 hours for your tracking number to update
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
Do you ship internationally?
We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.